Problem #1. I quite often get a black screen when I turn my PC on with just a cursor showing. It takes several cycles of turning off and turnign. › en-us › sbs › windows › troubleshoot-black-scree.
 
 

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Hope this information helps you. Kindly post back with the updated issue for further assistance. Thank you. Details required : characters remaining Cancel Submit. As the issue still persists, I suggest you to Repair your computer using Windows 10 installation media and check if it helps.

Press any key. Click Repair your computer in the lower left corner. Thanks Santosh. I actually tried creating an installation USB yesterday using the Microsoft creation tool. After waiting literally hours for the download to finish on completion I got a message saying that that there was a problem and the download could not be completed! Choose where you want to search below Search Search the Community.

Search the community and support articles Windows Windows 10 Search Community member. Can anyone help with these problems? If not, can someone tell me how to go back to Windows 7? I had no problems at all with this. This thread is locked. I really hope anyone can help me with this issue because I have been trying to fix it for a very long time now. I’m regretful that the above methods still could not fix your problem. If the software and windows set up have no problem , please check the hardware to see whether there is someting going wrong.

Or you could ask for after-sales service’s help to test your hardware. Fix problems with apps from Microsoft Store. From your advice I have located the problem, it is intel graphics card, but even though I uninstalled it completely and reinstalled it is still the same. I knew it was intel’s graphics card because after I uninstalled it and before reinstalling it everything was working fine but after I installed it again everything is not crashing and black screening again I do not know why.

If you don’t receive email in reasonable time, please try resending your license key. Personal License can be used only for personal purposes. You must agree to be bound by terms of license agreement. If you want to use program at business environment, you should buy Business License. Priority e-mail support. Future optional updates. Business Edition License Agreement. Currently, Business license key is applicable to standard program version you download. You can’t resell, split, sublicense, lease or rent your license key.

You may want to resell Personal Edition instead. To use it, either:. You should receive license key to your Paypal buyer e-mail address in several minutes after payment. If you don’t receive email in reasonable time, please contact me. Alternate reality where Windows 7 shell survived Start menu is back and it’s better than ever.

Get the most useful shell enhancement for Windows 10 now! However, if you failed, you may face losing important files and documents. Therefore, it is recommended to rescue and backup your data in Windows 10 computer stuck on black screen before starting the fixing process.

You can recover your data from computer black screen using a reliable tool like Recoverit Data Recovery. How to Get Wondershare Recoverit Crack? If a hardware-related issue has caused your laptop to have a black screen after login, then consider visiting a repairing center.

Though, if it is a software problem, then you can try to fix it by following these suggestions. Click any one of them to solve your problems! If you are lucky, then chances are that your system is just running slow or has gone into hibernation mode.

In this case, you can use the correct key combinations to wake your system up:. You can also get the computer black screen after login due to an error with Windows Explorer as well. For instance, the explorer process might not have been launched correctly. Since it is responsible for the overall user interface in Windows, it is recommended to simply restart the process. Step 1. Step 2. From here, click on the ” More Details ” option to get a detailed list of all the tasks running in Windows.

Hit that key repeatedly. Find an entry that says Load defaults or Optimized defaults or something similar. Selecting this option resets everything back to default settings.

You can easily update your drivers with one of the best free driver updaters on the market. If your PC boots to a black screen, you should restart your PC several times.

After doing this repeatedly, the Windows Startup Automatic Repair screen should launch automatically. Click Restart. Hit Next , then wait for Windows to restore all necessary files and return things to working order.

In some cases, you might need to reinstall an application or an update that you installed after the restore point and before you got the black screen of death. Windows Safe Mode launches your PC with the minimum amount of drivers or programs running, which will help you avoid a black screen.

Safe Mode means only Windows launches — eliminating any interference from unnecessary programs or drivers. To boot into Safe Mode , follow the steps above to launch the Windows Repair tool. This time, click Startup Settings. Next, click Restart. Press 5 on your keyboard to launch your computer in Safe Mode with Networking. Now you can start eliminating potential causes of the black screen of death. Try these two methods:. First, uninstall applications that could interfere with your boot, like graphics drivers, audio drivers, network drivers, etc.

Then, turn off all startup items using the Task Manager. Right-click your taskbar, select Task Manager , then go to Startup. Turn off everything in this tab by right-clicking each item and selecting Disable.

Windows apps black screen – windows 10 – Microsoft Q&A – Software description

Constantly unplugging and plugging in cables causes them to wear out over time — eventually, they break. To check whether your cable is causing the black screen, try plugging in a different video cable, like the one from your TV, that you know works. Your monitor display might be defective or set to the wrong source, which can also lead to a black screen. Try connecting to a different display if you have one.

Or, move from your monitor to your TV or vice versa. The blank screen might be caused by a mismatch between your monitor and your resolution. If your laptop screen is black upon startup, unplug everything not necessary for your PC to work — leave only your monitor, mouse, and keyboard plugged in and restart your computer. On a bigger desktop computer, try removing all unnecessary components, such as sound cards and extra RAM sticks. Hit that key repeatedly. Find an entry that says Load defaults or Optimized defaults or something similar.

Selecting this option resets everything back to default settings. You can easily update your drivers with one of the best free driver updaters on the market. If your PC boots to a black screen, you should restart your PC several times. After doing this repeatedly, the Windows Startup Automatic Repair screen should launch automatically. Click Restart. Hit Next , then wait for Windows to restore all necessary files and return things to working order.

In some cases, you might need to reinstall an application or an update that you installed after the restore point and before you got the black screen of death.

Windows Safe Mode launches your PC with the minimum amount of drivers or programs running, which will help you avoid a black screen. Safe Mode means only Windows launches — eliminating any interference from unnecessary programs or drivers. To boot into Safe Mode , follow the steps above to launch the Windows Repair tool. This time, click Startup Settings. Next, click Restart. Press 5 on your keyboard to launch your computer in Safe Mode with Networking.

Now you can start eliminating potential causes of the black screen of death. Try these two methods:. First, uninstall applications that could interfere with your boot, like graphics drivers, audio drivers, network drivers, etc. Then, turn off all startup items using the Task Manager.

Right-click your taskbar, select Task Manager , then go to Startup. Turn off everything in this tab by right-clicking each item and selecting Disable. Now, reboot the system normally. If the black screen is gone and everything is working, reverse the options above one by one. Enable one item in Task Manager, reboot, and ensure everything works. Then, repeat the process with the next item on the list. This will help you identify the program preventing your system from rebooting.

As mentioned above, a faulty device driver can cause an unbootable system. Is there some physical damage of your Windows 10 computer? These hardware issues could also be the reason of “my Windows 10 computer turns on but the screen is black”. If none of these methods so far working, you can try with the absolute minimum configuration – disconnect all peripherals.

Peripherals connected to the device may also cause black screen or black screen with spinning dots of Windows computer.

Normally, spinning dots on screen during startup means that the computer is installing a update, and you just need to wait for a while. But if the spinning dots stays on the screen without any changes for a long time, it could be a compatibility problem with some hardwares connected to this computer. You can try to disconnect all the peripherals including additional monitors, additional external adapters, fancy headphoes, etc. Just start with the basic vanilla configuration and restart the device to see if that’s going to bring any difference.

Tips: If you find some important files are missing after succesfully fixing the black screen issue of your Windows PC, Recoverit data recovery can also help you get lost data back in 3 simple steps as shown in the video tutorial below:. There you go! I’m sure that after going through this extensive guide, you would be able to fix the Windows 10 black screen after the login problem.

I have listed various software-related and hardware-related issues that you can follow to resolve the black screen after the login issue. Though, if you have lost your data during the process, then you can simply use a data recovery software like Wondershare Recoverit.

Used by experts, Recoverit can help you get back all kinds of lost and deleted content from computer stuck on black screen by creating a bootable USB drive. Download it now to rescue your data! Here are 7 different solutions for you to resolve the Windows black screen after login issue. Download Win Download Mac. David Darlington. Roll back the Display Adapter Driver 4. Uninstall your Display Adapter Driver 5. Perform a System Restore 6. Check for Loose Connections 7.

Disconnect Unnecessary Devices. Use this Windows key sequence to wake up the screen: the “Windows” key, “Ctrl”, “Shift” “B”, all pressed together. How do I fix a black screen with just the cursor? You may want to use the Windows and “P” keys to open your “Project” menu. Refer to the section: Go back to your previous version of Windows. Hope it helps, reply to us with the status of your issue.

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Details required : characters remaining Cancel Submit 2 people found this reply helpful. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. The steps for Problem 1 look way too complicated for me. I am a simple user and don;t see why I should have to go through all of this bother because Windows 10 does not work properly.

It should be down to Microsoft to fix. For Problem 2 I tried the steps you suggested but when I did the PowerShell action it resulted in a load of red error messages which mean nothing to me, and I still do not have a start menu.

I really want to go back to Windows 7 but with the steps you suggest i can’t do this because i cannot get into Settings these are accessed viw the start menu which i cannot access!

Do you have another way of reverting to Windows 7? Hi Arnie, Thank you for posting your query in Microsoft Community. I’d be glad to help you. Please refer to the suggestions of Andre Da Costa, replied on February 10, , to clean install Windows 7 and check, if it helps. Hope this information helps you.

Windows 10 Black Screen and Start Menu – Microsoft Community

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Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Try to get to Recovery-Advanced Options and start up in safe mode. In safe mode you will want to install “Microsoft HD video adapter driver” to replace your current driver. Hold down the shift key on your keyboard while clicking the Power button on the screen Continue to hold down the shift key while clicking Restart Continue to hold down the shift key until the Advanced Recovery Options menu appears.

After your PC restarts, select a startup setting by pressing the corresponding number for safe mode. It seems your Windows 10 install has many issues beside video. I would check your pc’s support site and see it has any updates for windows 10 for your model. If it does that means that they may be supporting upgrades to Windows If no updates for windows 10 upgrade are in support then I would wait until after October to give Windows 10 upgrade another chance.

By say Nov. Microsoft may have improved Windows 10 upgrade process for Windows 7 users. A lot of Windows 7 users are getting this black screen problem, constant reboots and various errors in windows update when trying to upgrade. A mfg install DVD would be even better. Yes, the free offer period is good from July 29, to July 28, No matter how many attempts to upgrade, it is free during that period.

I have feeling that Microsoft will probably be creating some updates to Windows 7 between now and Nov. They’re committed to getting as many as possible users on this new OS. I am using Windows 10 Home now. It runs very smooth and I like it a lot. My pc had W8 installed when I purchased it. W10 is so much better than W8. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.

So after having windows 7 for several years I decided to download windows So i downloaded it and everything was great, It downloaded quickly and I was able to use for several hours before I had to close the laptop for a minute to get some food.

When I returned like 4 minutes later and opened it, it was in a black screen. I tried everything to get it off the black screen, pressed every key and nothing!

Then afterwards turned it back on and everything was fine, I was on the desktop, using the internet, word, etc. Then i tried to close the laptop for a minute and then re-open it and the same thing happened! I tried this multiple times with the same result!

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 6. Report abuse. Details required :. Cancel Submit. Previous Next. If you HDMI connector try connecting to your HDTV, if you get workable screen then go to device manager-display adapter right click your HD adapter driver choose “update driver software” How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. In reply to Jmarco’s post on August 15, All this started happening after downloading windows 10 from windows 7. I dont want to unistall it windows 10 cause i like it but it seems thats my only option unless someone helps me.

I have about a week to figure this out before starting my new semester. Also when its close the fan in the laptop is loud like super loud! In reply to Mrmartir’s post on August 17, HD driver: In safe mode type “device manager” in search or use run “devmgmt” In device mgr.

Hold down the shift key on your keyboard while clicking the Power button on the screen Continue to hold down the shift key while clicking Restart Continue to hold down the shift key until the Advanced Recovery Options menu appears Click Troubleshoot Click Advanced options Click Start up Settings press start After your PC restarts, select a startup setting by pressing the corresponding number for safe mode. In reply to Jmarco’s post on August 17, All right i did everything you said until i got to the choosing microsoft hd video adapter driver.

There are only 2 things i can choose, either the intel HD graphics or microsoft basic display adapter? Those are the only 2 compatible hardware, i clicked also uncompatible and couldnt find “microsoft hd video adapter driver”? Well i tried the microsoft display adapter while i waited for your response and nothing.

After i restarted it nothing still on a black screen while i close and re opened it and the fan is super loud either open or closed! Why me this is what i get for trusting microsoft free offer of windows I should have sticked with windows 7 if i knew this was going to happen :.

I should have sticked with windows 7 if i knew this was going to happen : It seems your Windows 10 install has many issues beside video. Im guessinf doing that would bring my computer back to windows 7. Would i then afterwards be able to download windows 10?

I like windows 10 and just curious. Also doing that to go back to previous build wont delete my files right? You should not try to download Windows 7 again for awhile.

For my laptop there are updates for windows 10 but i think ill wait like you said. I have a question though, will i be able to download windows 10 for free like you said during november? Either way thanks for all the help, i truly appreciate it :. In reply to Mrmartir’s post on August 18, Either way thanks for all the help, i truly appreciate it : Yes, the free offer period is good from July 29, to July 28, This site in other languages x.